Customer feedback

We guarantee that all our feedback is genuine and can only be submitted by people who have booked through our websites.

Mr Brayan Melroni (Wentworth College, York, January 2012): Calm & quiet environment. Friendly people. Would recommend for friends.

Miss Arporn Wangwiwatsin (Wentworth College, York, January 2012): Fantastic experience!! Everyone was so helpful!

Mrs helen morrell (Wentworth College, York, December 2011): Iwould use the accomodation again happily- very helpful staff as well as good clean well equipped accomodation

Mr Nicholas Holmes (Franklin House, York, November 2011): Simple but clean, warm, quiet and pleasant. We had a comfortable night. Cannot comment on breakfast, as none provided on Saturday.

Mr Andrew Suggitt (Franklin House, York, November 2011): breakfast was not included so question not applicable. I thought the room was excellent and is of real value to guests looking for budget accomodation in York, which I believe there is a real lack of.

Mr William Hedges (Franklin House, York, November 2011): would use again many thanks

Ms Amanda Laidler (Franklin House, York, November 2011): Excellent value - we stayed at a weekend so can't comment on breakfast. Porters courteous and helpful

Mr Godfrey Glyn (Wentworth College, York, October 2011): Good week-end accommodation

Mr Mark Taylor (Wentworth College, York, October 2011): Particular thanks to the staff, who were all great.

Mrs lorraine carroll (Franklin House, York, October 2011): very clean and comfortable room.ideal for visiting york. we have already stayed here before so knew where to go ,but there are very few signs to tell you where to go . will definitely use this facility again.

Max Scotthorne (Franklin House, York, October 2011): very good standard of accommodation but cannot comment on breakfast as we did not have any

Mr Carl Surgey (Franklin House, York, October 2011): Delighted to find a room foe a single night at a reasonable rate. Booking in and out very efficient. Room very nice, TV, Internet, en-suite, comfortable. Thanks made my weekend stay.

Mr M Jeschke (Franklin House, York, October 2011): Great value, much appreciated.

Miss Julie Barker (Franklin House, York, September 2011): I had a lovely stay all staff where very helpful, and the cleaners were fantastic. Ill be back next year

Mrs Anthea Levene (Wentworth College, York, September 2011): More coffee in the room would have been nice. Your security staff are terrific!

Mr Tony Dowling (James College, York, September 2011): A lovely campus, relaxed and friendly staff and an excellent breakfast. Highly recommended.

Ms Patricia Gwynn-Jones (James College, York, September 2011): My room was clean and the bed comfortable. Staff were very helpful. The swipe card door system was really efficient. I would have liked to have access to the kitchen to keep my milk in a fridge, but the doors were locked. Thanks for the electronic notes about plastic mugs - I took the hint and brought my own.

Mrs Anna Seal (Wentworth College, York, August 2011): comfortable beds and tea/coffee making facility very welcome

Mr Rod Singleton (James College, York, August 2011): A very enjoyable stay. Very clean rooms with everything we needed. Thanks also for the tour round the Campus which was very informative for my students.

Mr MARK HOWELL (James College, York, August 2011): The catering and reception staff were excellent The timing of breakfast made an early start difficult though

Mr raymond ball (James College, York, August 2011): very smooth booking procedure. accommodation just as i expected. most enjoyable. i'll be back.

Miss Tamsin Woodward (James College, York, August 2011): Very easy to book online. Reception was open 24hrs which was very helpful. Location was perfect for us. Didn't have chance for breakfast as my event began before breakfast was served. Accommodation was basic but suited the purpose of my stay. Perfect location and very convenient. Will stay again.

Dr Krystyna Haq (Wentworth College, York, July 2011): Wentworth College was a lovely place to stay in all respects

Mr Xinyang ZHANG (Wentworth College, York, July 2011): Good service!

Mrs Helen Godley (Franklin House, York, July 2011): Very good standard of accomodation, perfect location for visiting on University Open Days.

Dr Julie Campbell (Wentworth College, York, June 2011): Lovely campus

Mr Luke Ulas (Wentworth College, York, June 2011): I was very pleased with everything, thanks.

Mr Gregor MacGregor (Wentworth College, York, June 2011): We were very impressed by the college facilities and found it to be much better than we had expected!

Mr Dennis Britton (Wentworth College, York, June 2011): The room was very clean, and with breakfast included this is is a very good value.

Mr Graham Finch (Wentworth College, York, June 2011): The cleanliness of the room and the excellent breakfast would put many a hotel to shame. An ideal place to stay if you are visiting York.

Mrs Jane Wallace (Wentworth College, York, June 2011): Most impressed. Many thanks.

Mrs Victoria Morley (Wentworth College, York, April 2011): This was my 2nd stay at Wentworth College and everything was most agreable. The room was clean and bright with shampoo ,towels, tea,making, fridge, TV etc. Very good value . Parking was fine , but if you came during the working week it would be best to arrive after 5 when spaces are easily available and you can pay again after 8 in the morning. There is a very nice leg stretching walk very nearby signed Fulford.

Mr Yat Wai Joseph Wong (Wentworth College, York, April 2011): Very enjoyable stay! The room condition is very good. I will definitely consider to stay again in Wentworth in the future.

Ms Sarah Willis (Wentworth College, York, April 2011): Everything I needed and very helpful staff at porter's lodge. Pleased to find a hairdryer in the room.

Ms Sarah Willis (Franklin House, York, April 2011): Perfect for conference guests. Could not find a hairdryer, which would be useful.

Mr Colin Shelbourn (Franklin House, York, March 2011): Very good but could we have (1) a little map to Franklin House from porter's lodge (on card reader maybe) (2) note on breakfast voucher of breakfast times. Otherwise, spot on.

Karina McLachlain (Wentworth College, York, March 2011): I would stay there again if I were to visit York in the future and also recommend to friends if they were to visit.

Rosemary Kitching (Wentworth College, York, March 2011): I really enjoyed staying at Wentworth College and I was very impressed with the facilities and comfort provided. Unfortunately I didn't take advantage of the breakfast coupon (I had an interview and was too nervous to eat!) but I'm sure it would have been more than satisfactory. The only recommendation I could make is that perhaps a little more milk could be provided with the tea/coffee-making facilities.

Mr Noel Emms (Wentworth College, York, March 2011): Fantastic level of service from start to finish! I usually book over the phone but doing it through travel booking network made life a whole lot easier & i saved into the bargain as well. Well done guys! keep up the good work!!!

Mrs A Finnerty (Wentworth College, York, February 2011): Perfect - thankyou